Privacy at RideWise

RideWise is designed to help kids and families learn how to ride e-scooters, e-bikes, and other electric mobility devices responsibly.

We collect as little information as reasonably necessary to provide the RideWise experience.

Depending on how you use RideWise, we may collect:

Information you provide

• Name
• Parent or guardian contact information
• Course progress
• Quiz scores
• Certification information
• Information submitted through our contact form

Information collected automatically

• Basic device and browser information
• Pages viewed
• Basic website usage information
• Information needed to keep the website secure and functioning properly

RideWise is designed for families and may be used by children with the involvement of a parent or guardian.

We do not want children to provide unnecessary personal information.

Parents and guardians should supervise their child's use of RideWise and should provide any personal information on their child's behalf when appropriate.

RideWise does not need to know a child's:

• Home address
• Exact location
• School
• Phone number
• Social media accounts
• Contacts
• Precise GPS location

We do not request or collect this information unless a future feature specifically requires it and this policy is updated accordingly.

We may use information to:

• Provide and improve RideWise
• Track course progress
• Provide certificates
• Respond to questions
• Maintain website security
• Understand general website usage
• Improve the learning experience

We do not sell children's personal information.

We also do not use children's personal information for behavioral advertising.

If RideWise uses third-party services for hosting, analytics, payments, email, authentication, or other functionality, those services may process information on RideWise's behalf. The services we currently rely on:

• Hosting & content delivery — Serving the website reliably and securely
• Analytics — Understanding general, aggregated website usage

Parents or guardians who have questions about information associated with their child may contact us using the Contact page.

We may need to verify the identity of a requester before providing information or taking action.

We retain information only for as long as reasonably necessary for the purpose for which it was collected, unless a longer period is required for legal, security, or legitimate business reasons.

We use reasonable administrative, technical, and organizational measures designed to protect information.

No website or internet transmission can be guaranteed to be completely secure.

We may update this Privacy Policy as RideWise evolves.